Work
Twenty years on the platforms of a large US public pension system, and since 2025 agentic AI systems built to pass the same review. Each case is written the same way: the constraint, the decision, what it cost, what shipped and what it showed. The employer is not named here and nothing on this page speaks for it.
Zero-trust identity for a member and employer portal
A legacy authentication platform retired for federated identity at NIST 800-63 IAL2 and AAL2, with every member and employer identity moved and no service interruption.
Refunds and terminations, from paper to straight-through
Three years and forty sprints to take a manual, paper-driven process to zero-touch processing for most requests, with turnaround from days to minutes.
Fiscal year-end batch, two days to under four hours
The year-end close re-architected with parallel processing, so a run that took more than two days finishes in under four hours and can be restarted where it stopped.
Service purchase, from Oracle Forms to a Spring platform
A thirty-sprint rebuild of service-purchase processing out of Oracle Forms and into a Spring platform spanning the member and employer portals.
A payments platform through two custodial-bank transitions
ACH and check disbursement, bank-file integration and reconciliation, carried through two changes of custodial bank without a late payment.